According to Sawyer Merritt, Tesla has introduced a new centralized feedback portal allowing users to submit feature requests, report issues, and provide feedback on AI-driven services like Robotaxi and Supercharging. This platform routes feedback directly to relevant Tesla teams, improving internal tracking and customer service efficiency (source: @SawyerMerritt). Users receive an ECHO number for reference, enhancing transparency and accountability. The feature is currently available via web accounts and will soon be integrated into the Tesla mobile app. This move demonstrates Tesla's commitment to leveraging AI and automation for scalable customer engagement, offering business opportunities in workflow automation and data-driven service optimization.